Cobb, Brian

Chief Innovation Officer, Cincinnati / Northern Kentucky International Airport

Cobb, Brian

Chief Innovation Officer, Cincinnati / Northern Kentucky International Airport

Biography

Brian Cobb is currently the Chief Innovation Officer of the Cincinnati/Northern Kentucky International Airport (CVG). Brian joined CVG as its first Vice President of Customer Experience in July, 2010. He oversees the Airport’s team of professionals working in the fields of Customer Relations and Terminal Services, Graphics Interfaces, Information Technology, and Innovation programming. His role includes creating competitive and experience advantages through talent and technology acquisitions.

The surrounding Region’s status relies heavily upon CVG Airport’s transportation advocacy, economic excellence and service superiority. Given this, Brian’s key focal points are start-up innovations and integration into the airport ecosystem. Recent CVG wins include

  • Six time Skytrax award winner for Best Regional Airport – North America
  • First domestic U.S. airport to
    • implement integrated Bluetooth and Wi-Fi sensing technology enabling accountability measures for minimized security wait times and improved customer experience
    • R&D industry study of advance mobility transport for passengers with reduced mobility
    • use of interior drone photography for advanced wayfinding purposes
    • integration of wearable technology for employee and enterprise management
    • deployment of IoT devices for monitoring and tracking 1980’s people-mover technology