Mr. Criado holds a Bachelor’s degree in English Philology from the Universidad Complutense de Madrid (1986) and has completed more than 20 courses and seminars related to the aviation industry throughout his career. He has more than 38 years’ experience in the aviation industry. He started his professional career at several positions at the Operations department from 1980 to 1991 at Madrid Barajas Airport, and from 1991 to 2005, he served as Head of International Relations and Marketing of Aeropuertos Españoles y Navegación Aérea (AenaGroup). Between 2005 and 2009, he worked as Commercial Director of Mexico’s Grupo Aeroportuario del Pacífico, overseeing the commercial operation of 12 airports. He joined Quiport in 2009 and is currently the Director for Business Development (Director Desarrollo de Negocio). In addition, Mr. Criado has chaired and been a member of several international committees within ACI, where he has worked on the development of best practices in the industry.